Saturday, November 12, 2011

Excellent customer service

At one of my previous jobs, before the store opened we would all huddle together at the front of the store and our boss would give us these little speeches about providing excellent customer service.  He had us repeating motivational chants and various little high five activities.  We all found it to be more entertaining than actually inspiring.  One day he walked up to our huddle and said, 'Good morning everyone! Are you all ready to provide excellent customer service? Kimberly, do YOU have your excellent customer service hat on today?'  I smiled and said 'My excellent customer service hat messes up my hair.  Do you have an excellent customer service pin or something?'  As my coworkers laughed, he looked surprised and couldn't help but to laugh himself. 

1 comment:

  1. That's funny. You need to do stand up comedy.
    -Rebecca

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